{"id":18336,"date":"2025-02-24T15:37:58","date_gmt":"2025-02-24T13:37:58","guid":{"rendered":"https:\/\/www.remundi-grill.de\/cancellation-policy-and-cancellation-form\/"},"modified":"2026-07-06T16:39:06","modified_gmt":"2026-07-06T14:39:06","slug":"cancellation-policy-and-cancellation-form","status":"publish","type":"page","link":"https:\/\/www.remundi-grill.de\/en\/cancellation-policy-and-cancellation-form\/","title":{"rendered":"Cancellation policy and cancellation form"},"content":{"rendered":"\n<h1 class=\"wp-block-heading has-x-large-font-size\">Cancellation policy<\/h1>\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\">Right of withdrawal for consumers<\/h2>\n\n<p><strong>Right of withdrawal and consequences<\/strong><br\/>Consumers have a right of withdrawal from distance selling contracts in accordance with Section 355 BGB. As a consumer, you therefore have the right to revoke your contractual declaration in accordance with the following revocation instructions: <\/p>\n\n<p><strong><em>Cancellation policy<br\/>Right of withdrawal<\/em><\/strong><br\/>You have the right to withdraw from this contract within fourteen days without giving any reason.<br\/>The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.<br\/>To exercise your right of withdrawal, you must inform us at the following address<\/p>\n\n<p>Remundi GmbH<br\/>Siebenbornstra\u00dfe 26<br\/>56337 Simmern \/ Westerwald<br\/>Germany<br\/>Phone: +49 (0) 26 20 &#8211; 9 40 99 28<br\/>E-mail: info@remundi-grill.de<\/p>\n\n<p>by providing a clear statement (e.g., a letter sent by mail, fax, or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, although this is not required. You may also fill out and submit the model withdrawal form or another unambiguous statement electronically on our website (URL: <a href=\"https:\/\/www.remundi-grill.de\/vertrag-widerrufen\/\" data-type=\"page\" data-id=\"20370\">www.remundi-grill.de\/vertrag-widerrufen<\/a>). If you make use of this option, we will immediately send you (e.g., via email) a confirmation of receipt of such a withdrawal.<br\/>To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.   <\/p>\n\n<p><strong><em>Consequences of revocation<\/em><\/strong><\/p>\n\n<p>If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.  <\/p>\n\n<p>You must return or hand over the goods to us immediately, and in any case no later than fourteen days from the date on which you notify us of your withdrawal from this contract. The deadline is met if you ship the goods before the fourteen-day period expires.   <\/p>\n\n<p>You are responsible for the direct costs of returning the goods if their value does not exceed 50 euros. If the value of the goods exceeds 50 euros, we will cover the return shipping costs. <\/p>\n\n<p>You are only liable for any loss in value of the goods if such loss is attributable to handling of the goods that goes beyond what is necessary to assess their nature, characteristics, and functionality.<\/p>\n\n<p><strong><em>End of the withdrawal policy<\/em><\/strong><\/p>\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\">Cancel the contract<\/h2>\n\n<p>If you wish to cancel your purchase agreement, you can quickly and easily fill out the form below. If you take advantage of this option, we will immediately send you (e.g., via email) a confirmation that we have received your cancellation. We will provide you with further information, such as instructions for returning your merchandise, via email.  <\/p>\n<form class=\"woocommerce-form woocommerce-form-order-withdrawal-request order-withdrawal-request\" method=\"post\">\n\t\n\t<div class=\"eu-owb-notice-wrapper\"><\/div>\n\n\t<div class=\"eu-owb-form-fields\">\n\t\t\t\t\t<div class=\"form-row form-row-full form-row-order-number validate-required\" id=\"order-withdrawal-request-order-number_field\" data-priority=\"\"><label for=\"order-withdrawal-request-order-number\" class=\"required_field\">Contract Identification, e.g. order number&nbsp;<span class=\"required\" aria-hidden=\"true\">*<\/span><\/label><span class=\"woocommerce-input-wrapper\"><input type=\"text\" class=\"input-text \" name=\"order_number\" id=\"order-withdrawal-request-order-number\" placeholder=\"\"  value=\"\" maxlength=\"20\" aria-required=\"true\" autocomplete=\"off\" \/><\/span><\/div>\n\t\t\t<div class=\"form-row form-row-full form-row-email validate-email validate-required\" id=\"order-withdrawal-request-email_field\" data-priority=\"\"><label for=\"order-withdrawal-request-email\" class=\"required_field\">Email&nbsp;<span class=\"required\" aria-hidden=\"true\">*<\/span><\/label><span class=\"woocommerce-input-wrapper\"><input type=\"text\" class=\"input-text \" name=\"email\" id=\"order-withdrawal-request-email\" placeholder=\"\"  value=\"\" aria-required=\"true\" autocomplete=\"email\" \/><\/span><\/div>\n\t\t\t<div class=\"form-row form-row-full form-row-email-repeat validate-required\" id=\"order-withdrawal-request-email-repeat_field\" data-priority=\"\"><label for=\"order-withdrawal-request-email-repeat\" class=\"required_field\">Email (repeat)&nbsp;<span class=\"required\" aria-hidden=\"true\">*<\/span><\/label><span class=\"woocommerce-input-wrapper\"><input type=\"text\" class=\"input-text \" name=\"email_repeat\" id=\"order-withdrawal-request-email-repeat\" placeholder=\"\"  value=\"\" aria-required=\"true\" autocomplete=\"email\" \/><\/span><\/div>\n\t\t\t<div class=\"form-row form-row-first form-row-first-name\" id=\"order-withdrawal-request-first-name_field\" data-priority=\"\"><label for=\"order-withdrawal-request-first-name\" class=\"\">First name&nbsp;<span class=\"optional\">(optional)<\/span><\/label><span class=\"woocommerce-input-wrapper\"><input type=\"text\" class=\"input-text \" name=\"first_name\" id=\"order-withdrawal-request-first-name\" placeholder=\"\"  value=\"\" maxlength=\"40\" autocomplete=\"off\" \/><\/span><\/div>\n\t\t\t<div class=\"form-row form-row-last form-row-last-name\" id=\"order-withdrawal-request-last-name_field\" data-priority=\"\"><label for=\"order-withdrawal-request-last-name\" class=\"\">Last name&nbsp;<span class=\"optional\">(optional)<\/span><\/label><span class=\"woocommerce-input-wrapper\"><input type=\"text\" class=\"input-text \" name=\"last_name\" id=\"order-withdrawal-request-last-name\" placeholder=\"\"  value=\"\" maxlength=\"40\" autocomplete=\"off\" \/><\/span><\/div>\n\t\t\t<div class=\"clear\"><\/div>\n\n\t\t\t<div class=\"form-row form-row-full form-row-additional-information\" id=\"order-withdrawal-request-additional-information_field\" data-priority=\"\"><label for=\"order-withdrawal-request-additional-information\" class=\"\">Additional information&nbsp;<span class=\"optional\">(optional)<\/span><\/label><span class=\"woocommerce-input-wrapper\"><textarea name=\"additional_information\" class=\"input-text \" id=\"order-withdrawal-request-additional-information\" placeholder=\"\"  rows=\"2\" cols=\"5\"maxlength=\"150\" autocomplete=\"off\"><\/textarea><\/span><\/div>\t\t\t\t<div class=\"clear\"><\/div>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"order-supports-partial-withdrawal hidden\">\n\t\t\t\t\t<div class=\"form-row form-row-full form-row-manually-select-items\" id=\"manually-select-items_field\" data-priority=\"\"><span class=\"woocommerce-input-wrapper\"><label class=\"checkbox \" ><input type=\"checkbox\" name=\"manually_select_items\" id=\"manually-select-items\" value=\"1\" class=\"input-checkbox \"  \/> I want to select the items to cancel manually.&nbsp;<span class=\"optional\">(optional)<\/span><\/label><\/span><\/div>\n\t\t\t\t\t<span class=\"notice eu-owb-woocommerce-select-certain-items-desc\">You will receive an email confirming receipt of your withdrawal request. In the email, you will find a link that allows you to select the items you wish to return.<\/span>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t<input type='hidden' name='lang' value='en' \/>\n\t\t\t<div class=\"form-row form-row-submit\" id=\"order-withdrawal-request-submit\">\n\t\t\t<input type=\"hidden\" id=\"_wpnonce\" name=\"_wpnonce\" value=\"1fae34dc6f\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/18336\" \/>\t\t\t<button type=\"submit\" class=\"woocommerce-button button woocommerce-form-return_request__submit\" name=\"order_withdrawal_request\" value=\"Confirm withdrawal\">Confirm withdrawal<\/button>\n\t\t<\/div>\n\t\n\t<div class=\"clear\"><\/div>\n\t<\/form>\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\">Sample Cancellation Form<\/h2>\n\n<p>(If you wish to cancel the contract, you may also fill out this form and return it to us by email or mail.)<\/p>\n\n<p>To:<br\/><em>Remundi GmbH<\/em><br\/>Siebenbornstra\u00dfe 26<br\/><em>56337 Simmern \/ Westerwald<\/em><\/p>\n\n<p>I\/we (*) hereby revoke the contract concluded by me\/us (*) for the purchase of the following goods (*)\/the provision of the following service (*)<\/p>\n\n<p>_____________________________________________________<\/p>\n\n<p>Ordered on (*)\/received on (*)<\/p>\n\n<p>__________________<\/p>\n\n<p>Name of the consumer(s)<\/p>\n\n<p>_____________________________________________________<\/p>\n\n<p>Address of the consumer(s)<\/p>\n\n<p>_____________________________________________________<\/p>\n\n<p>Signature of the consumer(s) (only for notification on paper)<\/p>\n\n<p>__________________<\/p>\n\n<p>Date<\/p>\n\n<p>__________________<\/p>\n\n<p>(*) Delete as appropriate.<\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Cancellation policy Right of withdrawal for consumers Right of withdrawal and consequencesConsumers have a right of withdrawal from distance selling contracts in accordance with Section 355 BGB. As a consumer, you therefore have the right to revoke your contractual declaration in accordance with the following revocation instructions: Cancellation policyRight of withdrawalYou have the right to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-18336","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.remundi-grill.de\/en\/wp-json\/wp\/v2\/pages\/18336","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.remundi-grill.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.remundi-grill.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.remundi-grill.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.remundi-grill.de\/en\/wp-json\/wp\/v2\/comments?post=18336"}],"version-history":[{"count":0,"href":"https:\/\/www.remundi-grill.de\/en\/wp-json\/wp\/v2\/pages\/18336\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.remundi-grill.de\/en\/wp-json\/wp\/v2\/media?parent=18336"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}