Cancellation policy

Right of withdrawal for consumers

Right of withdrawal and consequences
Consumers have a right of withdrawal from distance selling contracts in accordance with Section 355 BGB. As a consumer, you therefore have the right to revoke your contractual declaration in accordance with the following revocation instructions:

Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.
To exercise your right of withdrawal, you must inform us at the following address

Remundi GmbH
Siebenbornstraße 26
56337 Simmern / Westerwald
Germany
Phone: +49 (0) 26 20 – 9 40 99 28
E-mail: info@remundi-grill.de

by providing a clear statement (e.g., a letter sent by mail, fax, or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, although this is not required. You may also fill out and submit the model withdrawal form or another unambiguous statement electronically on our website (URL: www.remundi-grill.de/vertrag-widerrufen). If you make use of this option, we will immediately send you (e.g., via email) a confirmation of receipt of such a withdrawal.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.

Consequences of revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.

You must return or hand over the goods to us immediately, and in any case no later than fourteen days from the date on which you notify us of your withdrawal from this contract. The deadline is met if you ship the goods before the fourteen-day period expires.

You are responsible for the direct costs of returning the goods if their value does not exceed 50 euros. If the value of the goods exceeds 50 euros, we will cover the return shipping costs.

You are only liable for any loss in value of the goods if such loss is attributable to handling of the goods that goes beyond what is necessary to assess their nature, characteristics, and functionality.

End of the withdrawal policy

Cancel the contract

If you wish to cancel your purchase agreement, you can quickly and easily fill out the form below. If you take advantage of this option, we will immediately send you (e.g., via email) a confirmation that we have received your cancellation. We will provide you with further information, such as instructions for returning your merchandise, via email.

Contract Identification, e.g. order number *

Email *

Email (repeat) *

First name (optional)

Last name (optional)

Additional information (optional)

I want to select the items to cancel manually. (optional)

You will receive an email confirming receipt of your withdrawal request. In the email, you will find a link that allows you to select the items you wish to return.

Confirm withdrawal

Sample Cancellation Form

(If you wish to cancel the contract, you may also fill out this form and return it to us by email or mail.)

To:
Remundi GmbH
Siebenbornstraße 26
56337 Simmern / Westerwald

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

_____________________________________________________

Ordered on (*)/received on (*)

__________________

Name of the consumer(s)

_____________________________________________________

Address of the consumer(s)

_____________________________________________________

Signature of the consumer(s) (only for notification on paper)

__________________

Date

__________________

(*) Delete as appropriate.